advanced
AI & Machine Learning
AI Chatbot Development
Abdul Ghani
2 weeks
415 enrolled
4.7
Chatbots are no longer novelty — they are critical business infrastructure. From customer support and lead qualification to internal knowledge bases and appointment booking, conversational AI is reshaping how businesses interact with people. AI Chatbot Development takes you beyond toy examples and into the architecture of production systems.
You will start with the fundamentals of natural language processing, build a traditional intent-classifier chatbot, then evolve it into a system powered by large language models with tool-calling capabilities. By the end of the course you will have a deployable chatbot that can understand context, call external APIs, and handle real conversations gracefully.
What You'll Learn
Understand tokenisation, embeddings, and the NLP pipeline
Build an intent classification system with confidence scoring
Design multi-turn dialog flows with context tracking
Integrate external APIs for dynamic data retrieval
Fine-tune open-source LLMs for domain-specific conversations
Deploy chatbots to production with monitoring and fallback handling
Prerequisites
- Proficiency in Python (functions, classes, async programming)
- Basic understanding of machine learning concepts (training, inference, overfitting)
- Familiarity with REST APIs and JSON
- A machine with at least 16 GB RAM (or access to a cloud GPU for fine-tuning lessons)